Cancellation Policy

v. 01/19/2022

Customers can cancel an order up until the order has begun the fulfillment process. Once an order has been fulfilled (either picked, packed or shipped) the order can no longer be cancelled.

Canceled orders are subject to a 20% restocking fee.

To cancel an order please reach out to your account manager or contact our Customer Service department at or by phone at 877-358-4342.

If you would like to return a product(s), please see our Return Goods Policy.

MHC Medical Products, LLC reserves the right to change this policy at any time without prior notification. Upon change, New policy will be communicated to all direct customers.

This policy supersedes all previously published policies.

Any questions regarding this policy should be directed to our customer service team at
877-358-4342 or via email