Shipping Policy

v. 01/19/2022

MHC strives to fill your order as quickly as possible; subject to credit approval and inventory levels. Typically, orders placed before 3:00 PM EST are processed the same day.

Most orders ship form our facility in Cincinnati OH. We will only ship to valid address (PO Boxes will not be considered as a valid shipping address) within the United States and US Territories.

Customers who chose to use our standard shipping configuration will see no additional cost to their order(s). However, special circumstances may allow for customers to use these additional shipping methods at an additional cost:

  • UPS® Next Day Air
  • UPS® Second Day Air

Customers utilizing the standard shipping configuration can expect orders to deliver within 5-7 from the time of ordering.

Lost Packages

If you would like to place a claim for a lost package, this can be done through our customer service department at 877-358-4342 or email at

MHC Medical Products, LLC reserves the right to change this policy at any time without prior notification. Upon change, New policy will be communicated to all direct customers.

This policy supersedes all previously published policies.

Any questions regarding this policy should be directed to our customer service team at
877-358-4342 or via email